Terms & Conditions

Last updated: October 14, 2026

These terms apply when you order from The Black Spoon ("we", "us") on this website. By placing an order, you agree to them. This website is run for us by our online ordering provider.

Your order

Placing an order sends it to our kitchen, and it is confirmed when we accept it. We may decline an order — for example, when an item has run out.

Placing an order puts a hold on the card; your card is charged when the restaurant confirms.

If we decline your order, or don't accept it in time, the hold is released and you are not charged. Either way, we tell you by email.

Your confirmation and order updates go to the email address you give us.

Prices, tax and fees

Prices are shown on the menu, and sales tax is added at checkout. Online orders carry an ordering fee, shown at checkout, which the restaurant pays to its online ordering provider. You see the full total before you pay.

Pickup

Orders are for pickup only, and pickup times are estimates.

Changes, cancellations and refunds

An order can't be changed or cancelled on this website once it is placed. To ask about one, contact us at (385) 488-6570.

Refunds are at the restaurant's discretion after the order has been accepted. That includes an order that is accepted but never collected: it has been made and paid for, and the restaurant may keep the payment.

Allergies

Menu descriptions may not list every ingredient, and we can't promise that any dish is free of an allergen. If you have a food allergy, contact us at (385) 488-6570 before you order. The order note is for collection instructions, not for changes to your food.

Text updates about your order

Text updates are optional and not required to order. If you tick the box for them at checkout, texts about this order are sent by Antojo.ai, the online ordering platform that runs this website, for The Black Spoon: when your order is received, accepted, ready, or can't be made. Up to 4 texts per order. Message and data rates may apply. Each text ends "Powered by Antojo.ai" and comes from one number Antojo.ai uses for every restaurant it serves. Reply STOP to opt out: because every restaurant's order texts come from that one number, a STOP stops order texts to your phone from The Black Spoon and from every other restaurant on Antojo.ai. Reply START to get them again, or HELP for help. Carriers are not liable for delayed or undelivered messages.

Your confirmation and order updates by email are part of your order, and they are sent whether or not you tick the box.

Rewards texts

Joining The Black Spoon Rewards is optional, and consent is not a condition of purchase. If you tick the box to join at checkout, you agree to receive recurring automated marketing texts from The Black Spoon — deals, specials and rewards for being a regular — at the number you provided. Message frequency varies. Message and data rates may apply. These texts come from the restaurant's own number, not the order-updates number: reply STOP to cancel them, or HELP for help, and your order texts are not affected. Carriers are not liable for delayed or undelivered messages.

Using this website

Please don't place an order you don't mean to pay for and collect, use a card you aren't allowed to use, or try to interfere with the website. We may decline orders that do.

Our liability

As far as the law allows, our liability for an order is limited to what you paid for it. Nothing in these terms takes away rights the law gives you that can't be waived.

Governing law

These terms are governed by the laws of the state where The Black Spoon is located.

Changes to these terms

We may update these terms. The date at the top shows when they last changed, and the terms shown when you place an order are the ones that apply to it.

Contact

The Black Spoon: (385) 488-6570. How we handle your information is explained in our Privacy Policy.